Step 4 - Design the Case and Collect Data
We advance the business case design by creating practical cost and benefit models, an appropriate benefits rationale, and clearly defined "boundaries" (rules for determining what belongs in the case and what does not). The cost model defines—in clear, simple terms, for all to see—which cost items belong in the case which do not. The benefits rational provides a solid basis for giving value to the full range of positive impacts, including those that are not easily measured in financial terms.
When these design elements are in place, we interview key individuals in your organization for input and work with you to bring together all other required data and information.
<< Step 3 - Understand the Impacts
Step 5 - Analyze the Financial Model >>
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