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Pleaese Note: The Solution Matrix whitepaper Business Case Essentials has been expanded and published in book form. Read more about the world's most frequently cited business case resource.
The IT Business Case: Keys to Accuracy and Credibility
Ten practical steps you can take to ensure that your IT business case scores high in accuracy and credibiltiy.
If you have ever proposed an IT action and then failed to gain approval, or failed to deliver expected returns, you may find here just what was missing. June 2008 edition. 23 pages. Includes a complete IT cost model. Product No. 612
Where's the "R" in Training ROI? The Business Case for Training
No one doubts that training is essential for the professional development of individuals and organizations. Yet, training managers are coming under increasing pressure to justify training budgets and to demonstrate the return on training investments. Identifying the full range of training costs may be easy, but how does one measure the returns?
"Wheres the 'R' in Training ROI" leads you through seven proven steps you can take to ensure that training ROI is measureable linked to your organization's objectives. 18 pages. June 2008 edition. Product No. 614
Soft Benefits in a Hard Business Case: Legitimacy and Value for Difficult Benefits.
Sometimes the most important benfits that follow from a proposed action are difficult to quantify in financial terms: improvements in customer satisfaction or branding, for instance. Are these "Soft" benefits that don't don't deserve financial value in the business case?
"Soft benefits in a Hard Business Case" leads you through the benefits rationale you can establish with your management and stakeholders to ensure that all important benfits are legitimized and valued appropriately in your business case. 19 pages. June 2008 edition. Product 616.
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What people are saying...
"Finally, I have a complete and thorough understanding of what a Business Case consists of and how it is structured!"
Henning Hoffmann
Marketing Communication, Olympus Diagnostics,
Hamburg, Germany
"Great book I highly recommend it. As a Senior Consultant I have been reading
so many useless books about new methods for improving business cases, but this
one finally establishes the value for my customer."
Pat Dugan
Managing Principal, Xerox Global Services,
Rochester, New York, USA
"Knowing what a ROI is and how it's derived is one thing. Calculating the ROI for my specific project is something completely different! Especially finding out the Return on Investment of marketing campaign projects was a hard nut to crack until I read Getting Your Budget Approved! to prepare my ROI Business Case."
Jens Friedelmeier
Marketing Controller, Plazamedia,
Munich, Germany
"Getting Your Budget Approved! provides a pragmatic overview how to develop Business Cases for various topics, e. g. Product Lifecycle Management or Product Development. It enables a "jump start" and shows the experience of Johannes and Frank across different industries."
Dr. Olaf Sieg
Accenture Management Consulting,
Duesseldorf, Germany
"I created about 20 Business Cases during my career before I used the Influence Matrix as an essential part. The first time I used it I was able to decrease the time I normally spend on the preparation of a Business Case by 50%! Now, after some practice, I only need 4 days for a complete Business Case."
Igor Kotenko
Business Analyst, McKesson Pharmacy Systems
Burnaby, Canada
"In my domain it is really difficult to quantify
intangible benefits such as customer satisfaction and quality. Now, I
finally found a practical approach to do just that! That book is great!"
Alan Martin
Business Development Manager, Agilent Technologies,
Loveland, Colorado, USA
"Oh boy, I remember that I desperately searched for a useful method guiding me through the preparation of my budget. I had two weeks to convince an executive to get a risky investment going and did not have a clue how to do it. Thanks to The Definitive Guide to Getting Your Budget Approved! I was able to prepare my budget within one week and got it approved. It even helped me getting more budgets to finalize other suspended projects!"
Jonatan Assad
Zurich Insurance,
Hannover, Germany
"There I was, one week before the big presentation. I knew I had to get the budget for my project but I didn't know how! 5 days were enough to acquire the method described in The Definitive Guide to Getting Your Budget Approved!, apply it to my project, and to present it to the board. What can I say? Never before I've found a method to prepare a budget that can be adapted as easy as this one and without much time effort. And the best thing about it: I got my budget approved!"
Alexander Schlipf
Financial Analyst, Ex.-Metzler Bank,
Frankfurt, Germany
"The described methodology is the best for the measurement of soft benefits
currently available. The authors do an excellent job of explaining how to
measure qualitative values such as quality, innovation, information accuracy
and customer satisfaction. I regularly use this method to demonstrate the
hidden values of the SAS Business Intelligence Solution to my customers. In
cases where we follow this method strictly during the sales process, the
sales people were able to improve their close ratio tremendously and
increase their income."
Andreas Gödde
Director Business Intelligence, SAS Institute,
Heidelberg, Germany
"This book is quite an eye opener. It not merely reveals the importance of
intangible benefits, but clearly explains how to measure them. As a
Divisional Director I depend on true-to-life methods and this book finally
represents a helpful guideline for
the measurement of soft benefits!"
Jesper Schleimann
Divisional Director, SAS Denmark A/S, Copenhagen, Denmark
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