Solution Matrix • Cost-Benefit-Analysis

Building the Business Case Agenda - Day 1

Morning (9.00 - 12.00)

Introductions and Overview

  • Introductions, participants and instructors

  • Business case overview (the view from 39,000 feet)

  • 8 keys to a successful case (overview from 2,000 feet)

  • Review essential financial concepts Part I
    Measuring business performance, planning and budgeting terms, and the time value of money.

Designing the Case (Part 1)

  • The Business case introduction

    • The subject statement
      What is the case is about? What business objectives does the subject addressed?
      What business problems does the subject solve?
      The purpose statement

      Why the case is being built? For whom? What information do they need?

    • Scope and boundaries
      Whose costs and whose benefits will be included, over what time period?

  • Case studies:

    • Justifying a major software system (ERP system)

    • Estimating marketing program ROI

    • Deciding whether or not to launch an e-business venture

      Other case studies will be added at participant request, including:

  • Workshop Practical Exercise 1: Subject, purpose, scope and boundaries

Lunch (12.00 - 1.00)

Afternoon (1.00 - 5.00)

  • Essential financial concepts Part II
    Financial decision criteria and financial metrics in the business case

Designing the Case (Part 2)

Methods and assumptions

  • Scenario design

  • Data sources

  • The cost model
    Provides the rules for deciding (and communicating) which cost items belong in the case
    and which do not. It also helps ensure that different scenarios are compared fairly.

  • Making assumptions

  • Precisely what do "cost" and "benefit" mean?

Building the Case (Part 1)

  • Analyzing costs and benefits

  • Cost models for the case studies:

    • Software system acquisition cost model 

    • Marketing program cost model

    • E-business venture cost model

  • Workshop practical exercise 2: Building the cost model

  • Day I summary and wrap up

<< Seminar Fee

Agenda - Day 2 >>




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  • ROI Users Survival Guide
  • Getting a Yes from the CFO
  • Business Case Critics:
    De-Clawing the Cat
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